• FAQ

    Frequently Asked Questions

Our answers to your questions

We compiled the most common questions received from the community. If you have any other questions, feel free to contact our multilingual team. For issues related to Gold and Silver cards, see our dedicated page.

What does the Camping Travel Club offer?


The Camping Travel Club is simply the premier affinity club offering you quality campsite stays at preferential rates. We have a network of over 600 hand-picked campsites situated throughout Europe and Morocco welcoming you in the low and mid-season for pleasant stays, steeped in the camping spirit! On the menu: bare pitches with electricity and access to showers, mobile-homes, cosy chalets, and fully equipped tents... The hardest part is having to choose!

What are the selection criteria for our partner campsites?


Campsite adherence to our partner network is the result of a rigorous selection process based on our Commitment Charter. Here are a few non-exhaustive illustrations:

  •     Services: some campsites suspend part of their services during the mid and low season. With the Camping Travel Club you will not have to suffer this inconvenience. . We are committed to offering you the best of camping, minus the summer crowds!

  •     A clean, well-maintained environment: at our partner campsites the hedges are well clipped, alleyways are clear, the grass is mowed, and the bathrooms are spotless! This is essential to being part of the Camping Travel Club network. We are committed to offering you the best of camping, minus the summer crowds!

What distinguishes the best campsites in your network?


Our campsites can all justify high quality standards and superior conditions of stay. However, certain sites seem to always receive glowing feedback from vacationers! To identify and highlight them, we implemented the Top Camping label to recognise establishments that stand out thanks to their warm welcome, impeccable service, and high-quality infrastructure.

What are the advantages to joining the community?


In addition to our rigorous selection of the best campsites in Europe and Morocco, our members receive several benefits:

  •     Holiday Rewards: we make a point of rewarding your loyalty! For every 25 nights you stay, we offer €15 in overnight credits!.

  •     Free nights: our partner campsites offer free nights (6 = 7, 11 = 14) to extend your stay at no charge;

  •     Best price guaranteed: this designation indicates that if you find cheaper elsewhere, we will refund the difference! (See the General Conditions of Sales);

  •     Guaranteed availability: This designation indicates that the client is assured of being able to stay at the campsite (rental accommodation). For bare pitches, availability is guaranteed automatically;

  •     No last minute surprises: you have an open view of our establishments through the opinions of the community and the experience feedback of our members.

I would like to become more involved in the community


This is an excellent resolution! We implemented the "Ambassador" program to allow you to evaluate our campsites and ensure they meet the community's requirements.
You can choose your level of commitment according to your desires: starting with simply filling in quality sheets, on up to representing the Camping Travel Club at its stands at international trade shows!

What are the advantages of recommending the Camping Travel Club to my friends and family?


That's easy, you get free holidays! We set up a sponsorship system that rewards nightly credits to your card for free stays.
Simply fill out the sponsorship form and identify your sponsoree. We'll take care of the rest!